About us

Everything you need to know about Aqua Creation’s most versitile, modern and modular lights.

Aqua Creations is a family business founded by photographer Albi Serfaty and artist Ayala Serfaty in 1992. Taking its name from the sea, our unique, handmade sculptural lights are inspired by the organic shapes and forms found in nature.

Our spellbinding designs combine technology and master craftsmanship, our lighting goes beyond function; we offer a bespoke, hand crafted lighting design and manufacturing service which will be fitted to your needs. Each light in our range is made to order in our atelier by our team of artisans, who have been working with us for 25 years.

When you place an order with us your lamp is assigned to a core team of 3 artisans, each of which will be in charge of one element of your piece; metal or woodwork, electricity, and shade. They would then take on your lamp as a personal project and would see it through to completion.

This makes each of our lamps as unique as the people who make them. Each fold of silk and each structural sculpture are exquisitely different, creating high-end crafted lamps sculptured in bodies of light.

Customised
Lighting

Wish we had more colours? prefer light wood over dark? think a white metal frame would suite your space better?

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Shipping info

We ship worldwide. The shipping charge depends on your delivery country and the weight of your order.

Please note that local customs and VAT will be charged based on your delivery country.

For most orders shipping costs are indicative only. We will calculate the final shipping price after the order is placed and contact you prior to production process, if additional shipping costs will be applied to your order or if you have overpaid. You will have the opportunity to cancel the order at this stage of the order process.

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Delivery times

Depending on the size and complexity of your order production times can range from 2-4 weeks. Overseas delivery or delivery of heavy or large items can take up to 8 weeks, so you should expect a 6-12 weeks of production & delivery time.

Please note that the listed duration is an estimation of delivery times. We will contact you with exact timings and a tracking number once your order has been completed. 

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Returns & exchanges

Cancellations

You can cancel your order and receive a full refund if you get in touch with us shortly after placing the oder. Since most of our products are made to order and by hand, once production is underway we will not be able to refund you. 

To request a cancellation please contact Customer Services via email, info@aquagallery.com, or by phone, at+1 212- 219-9922, and we will do our best to cancel or modify your order. Cancellation requests may take several days to process, and you will be sent an email upon confirmation. A refund will be issued following the standard return process.

Returns

While we hope you love your purchase, we understand that you may need to return it. Aqua Creations accepts returns on a vast majority of our lamps, in a new, uninstalled condition and in sealed original packaging, within 30 days of receipt, unless otherwise stated on the item’s product page.

To begin a return request please contact Customer Services via email, info@aquagallery.com, or by phone, at+1 212- 219-9922. Please note that upon returning one of our products you will not be refunded for any shipping charges from your original order or for shipping your product back to us.

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