Digital Silk Printing

For optimal maintenance gently vacuum the silk frequently and avoid direct sunlight or smoke.

We can digitally print onto Aqua Creations’ signature handmade silk with any color or design to create a unique lighting fixture

Live and Let Dye

Live and Let Dye – or “L&LD” for short – is the name we’ve given to the digital printing technology we’ve developed here at Aqua Creations for our handmade signature silk. Before pleating or any other processes occur, we take the raw silk rolls and print onto them using a huge printer which uses ten, non-fading dye colors.

Printing

Printing onto such delicate silk is a challenge we’ve mastered: we can create special colors beyond our regular palette, as well as produce graduated printing, from the deepest shade of black to natural white silk. We can also print any pattern, in any color, as part of our bespoke design service. After printing, we pleat our digitally printed silk and apply it to our lamps. Printed silk adds a fresh dimension to our most iconic table lamps, hanging pendants and floor lamps, elevating their design to create a unique glow.

Care Instructions

For optimal maintenance vacuum the silk frequently (make sure the vacuum cleaner is at low suction and use a clean applicator) and avoid direct sunlight or smoke. To remove stains use upholstery foam cleaner (as these vary from country to country, testing the product on a hidden spot first is recommended). In case of heavier dirt use a moist sponge and make sure to move it along the crushed line of the silk. Please do not clean coated lamps with water. Note that any good quality silk fibers weaken when exposed to sun and natural dies may fade. Hence, avoid direct sunlight on the silk lights.

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Shipping info

We ship worldwide. The shipping charge depends on your delivery country and the weight of your order.

Please note that local customs and VAT will be charged based on your delivery country.

For most orders shipping costs are indicative only. We will calculate the final shipping price after the order is placed and contact you prior to production process, if additional shipping costs will be applied to your order or if you have overpaid. You will have the opportunity to cancel the order at this stage of the order process.

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Delivery times

Depending on the size and complexity of your order production times can range from 2-4 weeks. Overseas delivery or delivery of heavy or large items can take up to 8 weeks, so you should expect a 6-12 weeks of production & delivery time.

Please note that the listed duration is an estimation of delivery times. We will contact you with exact timings and a tracking number once your order has been completed. 

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Returns & exchanges

Cancellations

You can cancel your order and receive a full refund if you get in touch with us shortly after placing the oder. Since most of our products are made to order and by hand, once production is underway we will not be able to refund you. 

To request a cancellation please contact Customer Services via email, info@aquagallery.com, or by phone, at+1 212- 219-9922, and we will do our best to cancel or modify your order. Cancellation requests may take several days to process, and you will be sent an email upon confirmation. A refund will be issued following the standard return process.

Returns

While we hope you love your purchase, we understand that you may need to return it. Aqua Creations accepts returns on a vast majority of our lamps, in a new, uninstalled condition and in sealed original packaging, within 30 days of receipt, unless otherwise stated on the item’s product page.

To begin a return request please contact Customer Services via email, info@aquagallery.com, or by phone, at+1 212- 219-9922. Please note that upon returning one of our products you will not be refunded for any shipping charges from your original order or for shipping your product back to us.

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